Customer Care I Via Orefici
Care & Maintenance
To preserve the beauty of your jewelry, store each piece separately in its original lined box or soft pouch. Clean gently with a soft, dry cloth and avoid exposure to harsh chemicals, perfumes, and household cleaning products. Protect natural gemstones from sudden temperature changes and impacts.
Orders
All Via Orefici jewelry is handcrafted in Italy. In-stock pieces are shipped from our Los Angeles office. Made-to-order pieces are handcrafted in Italy, sent to Via Orefici in Los Angeles for a final quality inspection, and then shipped to you.
Every order is securely shipped, fully insured, and presented in our signature packaging.
Returns & Exchanges
For information about returns, exchanges, and refunds, please refer to our Shipping, Returns & Refunds policy.
Find Your Ring Size
To help you find the right fit, you may request a complimentary ring sizer or refer to our Ring Size Guide.
Private Appointments & Inquiries
Via Orefici can also be discovered through private appointments, offered in person or virtually. To learn more, visit Discover Via Orefici, or contact us with any inquiries.
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