Customer Care I Via Orefici

Care & Maintenance

To preserve the beauty of your jewelry, store each piece separately in its lined box or soft pouch (provided). Clean gently with a soft cloth. Avoid exposure to harsh chemicals.

For gemstone pieces, avoid sudden temperature changes.

Orders

All Via Orefici pieces are handcrafted in Italy.

In-stock pieces are shipped to you from our Los Angeles office.

Made-to-Order pieces are handcrafted in Italy, sent to Via Orefici in Los Angeles for a final quality inspection, and then shipped to you. 

Every order is shipped to you securely, fully insured, and presented in our signature packaging.

Returns & Exchanges

For information about returns and exchanges, please see our Shipping, Returns & Refunds policy.

Find Your Ring Size 

To ensure the perfect fit, you may request a complimentary ring sizer or refer to our

Ring Size Guide.

Private Appointments & Inquiries

Via Orefici can be discovered through private appointments, offered in person or virtually. To request a private appointment or for any other inquiries, please contact us.

Contact

Antonella Rossi: contact@viaorefici.com