Customer Care I Via Orefici

Orders & Shipping

All Via Orefici pieces are handcrafted in Italy. Standard production and delivery times are noted at checkout. Every order is shipped securely, fully insured, and presented in our signature packaging.

Returns & Exchanges

We want you to feel confident in your purchase. Returns and exchanges are accepted within 7 days of delivery, provided the piece is unworn and returned in its original condition. Custom or made-to-order designs are final sale.

Find Your Ring Size 

To ensure the perfect fit, you may request a complimentary ring sizer or refer to our

Ring Size Guide.

Care & Maintenance to preserve the beauty of your jewelry.

Store each piece separately in its lined box or soft pouch (provided).

Clean gently with a soft cloth.

Avoid exposure to harsh chemicals.

For gemstone pieces, avoid sudden temperature changes (cold water to boiling water).

Private Appointments & Inquiries

Via Orefici Jewelry can be discovered through private viewings, offered in person or virtually. To request a private viewing or for any other inquiries, please contact us.

Contact

Antonella Rossi: a.carlevaro@viaorefici.com
Customer care: contact@viaorefici.com